Your Employees Must Love You First
An engaged employee is your biggest brand advocate. The engaged employee will convincingly promote your products, services and organisation to your customers. The engaged employee will help you retain customers because the customer will have enjoyed the experience. ...
Employees First for Customer Retention
In my last blog, I talked about the impact of employee engagement on team performance. So, it is quite natural for us to move on from that to considering the role of employee engagement in customer retention. Are your team members engaged and giving great customer...
Enabling High Team Performance
High team performance is a key focus for most businesses. It is a target often placed on many managers and HR teams. There are some areas where you can prioritise your attention to build high team performance through increased employee engagement. I will focus on...
Employee Engagement: a key driver of high performing teams
The key issue in employee engagement always has to be whether it is driving performance and productivity in your teams and your organisation. High performing teams is a topic that is currently, if not always, trending within the employee engagement, performance...
5 tips to empower your employees to choose ‘engagement’
In order to engage your workforce, individual employees must be encouraged and empowered to share responsibility. Employee engagement is partly down to the organisation and the senior management team. It is also partly down to the individual being prepared to rethink and amend the perceptions that have built up as a result of their experience to date in this job.
Employee Engagement: An outcome and a choice.
How we define employee engagement can greatly impact on the success and impact of the strategies we put in place to improve it. This blog considers why we should place emphasis on individual employees when trying to engage our workforces.