There are many articles citing the failings of the Annual Employee Engagement Survey. These articles are often predicting, calling for and supporting the demise of the annual engagement survey. So, are these authors and commenters correct in this? Here is my take...
The Problem Losing new hires to disengagement at work is a problem faced by many organisations. Significant costs such as absenteeism, productivity, quality and customer attrition are associated with this problem. The Solution Several steps can be taken to...
Some recent articles have highlighted how engaged new hires have experienced a relatively quick descent into disengagement. What happens in the new hire’s experiences with their new employer that causes disengagement to set in? We all know the costs of disengagement...
An engaged employee is your biggest brand advocate. The engaged employee will convincingly promote your products, services and organisation to your customers. The engaged employee will help you retain customers because the customer will have enjoyed the experience. ...