In my last blog, I talked about the impact of employee engagement on team performance. So, it is quite natural for us to move on from that to considering the role of employee engagement in customer retention. Are your team members engaged and giving great customer...
High team performance is a key focus for most businesses. It is a target often placed on many managers and HR teams. There are some areas where you can prioritise your attention to build high team performance through increased employee engagement. I will focus on...
