Understanding Reactions to Change

2 Hour Live Masterclass (Remote)
Understanding reactions to change is a vital skill for anyone dealing with people in a change situation.  Especially managers and leaders, who need to make difficult decisions while bringing their team along on the change journey.  Every decision and action takes on added significance and perceived impact in the change environment as team members struggle to assess the impact the change will have on them, as a team and individually.
The leader who understands how people react and why will have greater success with the decisions and actions she takes to navigate her team through the change.  She will understand what is really driving these reactions and be able to put strategies in place to ease her team members’ worries and concerns and engage their creativity and experience.
This Masterclass gives delegates insights to how people react in change situations and strategies for a leader to communicate and lead effectively.

Who should attend our 2-hour Understanding Reactions to Change Masterclass?

The Understanding Reactions to Change Masterclass is suitable for any manager, supervisor or team leader who may lead people or a team through change either now or in the future and who wants to understand how to anticipate people’s reactions so they can implement the right strategies to lead their team through the change.

This course is also suitable for new and aspiring managers and supervisors who want to develop themselves in readiness for a leadership role and for non-managers who just want to understand change where they work.

It is recommended as a first course for team leaders, supervisors and managers who may be attending for the first time or as a refresher for those who have attended this training before or have more experience.

There are no prerequisites for attending this course.

Dates of next course:

Date:12th May 2023
Time:10am - 12pm
Cost:£29 per person

To book your place on this course, please click the ‘book now’ button below.


Understanding Reactions to Change Request

    What Will Learners Gain From Participation?

    assessing own leadership style in challenging times

    By the end of this 2 hour Masterclass , delegates will understand their team members reactions to change and be ready to implement positive strategies to lead them through change.  They will achieve this by:

    • Exploring their own team’s reactions to change and understand why
    • Being able to explain the stages in the change curve
    • Reflecting on recent changes and identify how to achieve team buy-in


    Masterclass Overview

    1. Exploring their own team’s reactions to change and understand why
    • Identify how your team reacts to change
    • Knowing the signs that your team isn’t ready for change
    • Aware of the common ‘change management traps’
    2. Being able to explain the stages in the change curve
    • Understanding the main emotions underpinning reactions to change
    • Explaining the stages in the change curve
    • Applying strategies to lead people through each stage
    3. Improving your leadership effectiveness during change
    • Looking for the silver lining during stressful times
    • Introducing creative leadership when under pressure
    • Removing blockages to creative solutions
    Interactive Learning

    We design our masterclasses using a proven virtual classroom approach, providing an enjoyable, interactive and stimulating learning experience.  Each delegate will have the chance to participate throughout.

    Number of Attendees

    We prefer to work with groups of up to 12 delegates on each of our virtual masterclasses.  We also commit to running the masterclass even with small numbers where we will ensure a personalised learning experience.

    Masterclass Duration

    All of our Masterclasses are 2 hours and are designed to compliment and link with the other masterclasses in this suite.  Our masterclasses usually run from 10am to 12pm or from 2pm to 4pm.


    All delegates will receive access to our online learning platform where they can download the training materials and additional articles, documents and videos relevant to the Masterclass.  They will also receive a post-training activity to put their learning into practice.


    Our delegate prices are based on an hourly rate for a facilitator.  We are conscious of the current cost of living crisis and will keep our prices affordable so people can access learning.


    All of our Masterclasses and courses can be adapted for in-house delivery.  Please use the contact form and we will get in touch to discuss how we can tailor our courses for your people.

    Meet the Trainer

    Nigel McPolin

    Founder & CEO

    An MSc Occupational Psychology graduate from the School of
    Psychology, Queen’s University of Belfast , Nigel has over 23 years’
    experience across the sectors – public, private and not-for-profit.

    He is a highly experienced ILM practitioner, having established his first Approved ILM Centre in 2005.  Since then, he has successfully delivered ILM accredited programmes in Leadership & Management, Coaching and Mentoring and Train the Trainer to a wide range of clients across the sectors and hundreds of learners.

    Nigel enjoys a 100% success rate in guidling learners to achievement of ILM qualifications.  He has been able to achieve and maintain this record through a diligent understanding of ILM specifications, assessment and quality assurance requirements and working to exceed all requirements.  He is also a former ILM External Quality Assurance Consultant with over 10 years’ experience.

    Contact Details:

    tel: +44 (0)28 9581 8090
    mobile: +44 (0)79 6875 6056
    email: nigel@etimes2.com

    LinkedIn: https://www.linkedin.com/in/nigel-mcpolin/

    Twitter: @etimes2ltd

    Client Testimonials

    “All training was clear, precise and well communicated.  Time was taken to help make you understand the task or project and make you see it from another point of view”

    “Nigel is a fantastic trainer, great knowledge and experience of course.  He really helped me overcome nerves/fears while training” 

    “The activities really put the information into context and in some cases allowed me to apply it back to my work situation almost immediately.”

    “Nigel’s ability to speak around the content was excellent, he is clearly knowledgeable and experienced in this area.”

    “Nigel has spent a lot of time preparing the course content. Hands down it was the best presented course I have been on and it had all the tools including ‘Nigel’s School’ as a back-up which I thought was outstanding”


    Follow-Up Support

    Participants on etimes2 training programmes are invited to join our exclusive social media group for on-going support and development.  This is open-ended and included in the cost.

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