Persuading and Influencing Others

This course enables learners to feel more confident, influential and persuasive in the workplace.  Participants will be able to learn the skills to help them influence and shape opinions and be recognised and heard in meetings and throughout the company

Course Aim
By the end of this one day course, participants will be able to develop strategies to be influential specific to the people and situations they wish to influence.
Target Audience
This course is suitable for anyone who needs to persuade and influence others, whether that be team members, colleagues or clients.
Course Objectives
By the end of this one day course, learners will be able to:

  • Identify own preferred influencing style
  • Develop more effective behaviours for persuading and influencing others
  • Communicate in a more confident and persuasive manner in meetings and other workplace situations
  • Communicate and explain complex ideas in a way that aids understanding and cooperation
  • Use enhanced persuasion skills such as active listening and transactional analysis to shape opinions and gain cooperation
Course Overview
Influencing and persuading: the differences

    • Defining influencing and persuading
    • Setting the context for influencing and persuading in the participants role
    • Rounds; small group discussion Influencing and Persuading
    • Influence and persuasion v manipulation and coercion
    • Why people say ‘No’; why people say ‘Yes’
    • Facilitated group discussion Positive and assertive communication
    • Identify own personal communication style: strengths and development needs
    • Getting to ‘yes’ – setting out your stall when negotiating with others
    • Individual exercise; small group discussion; pairs exerciseToolkit A
    • Getting to Yes
    • Strategies & techniques:Persuasive communication
    • Communicating to be understood
    • Active listening and crafting powerful questions
    • Creating a positive impression
    • Small group exercise; facilitated group discussion Transactional Analysis: influencing in challenging situations
    • Introduction to Transactional Analysis: ego states
    • Using Transactional Analysis to be more persuasive and influential
    • Small group exercise; facilitated group discussion; role play Communicating Clearly
    • Active listening to ease emotional situations
    • Effective communication skills for difficult conversations
    • Facilitated group discussion Clinic 1: Building Your Personal Strategies to Persuade and Influence Others
    • Identify situations where you need to be more persuasive/influential
    • Create personal strategies for each situation
    • Individual exercise; pairs discussion 

      Summary and close

Course Price

Online course (per person) £69 plus VAT

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Online course (per group) £650 plus VAT

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What does this include

The pricing includes virtual course delivery.  All participants will receive a PDF course workbook and PDF certificate of attendance.

 

Inhouse Course £750 plus VAT (up to 12 participants)

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What does this include 

The pricing includes course delivery inhouse at your premises and an employee engagement report for your organisation.  Each participant receives a 360 feedback report and a Forte Communication Strengths Profile. All participants will receive a workbook and all training materials.

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Testimonials

Nigel has a wealth of training knowledge and can deliver the theory of business training to a high standard. Prior to commencing training Nigel has the ability to put trainees at ease and encourages them to make the most out of the opportunity. All aspects of the ILM Qualification were systematically covered with precise detail.

Deborah Irvine

Production Manager, Scotts Bakery

Nigel is knowledgeable and a very good communicator.

 

Persuading And Influencing Others Request

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Follow-Up Support

Participants on etimes2 training programmes are invited to join our exclusive social media group for on-going support and development.  This is open-ended and included in the cost.

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