The Resilient Leader: Doing the right thing (Skillset 1)

Know the right thing to do at the right time!

Who Is Our ‘The Resilient Leader: Skillset 1 Doing the right thing’ for?

In this one day ‘live’ virtual training programme, you will learn how to focus, be patient and practice positivity and gratitude to enhance your resilience.  Each skill is designed to be easy to learn and easy to practice and develop.

This course is recommended for all line managers, team leaders and supervisors.  It is also a very useful course for employees being prepared for management or supervisory roles or for anyone wishing to become more resilient.  There are no prerequisites for attending this course.


Date:Click below to see available dates
Duration:1 Day
Time:9am - 4pm
Cost:£145 per person



What Will Learners Gain From Participation?

By the end of this intensive and fun workshop, delegates will have actionable strategies to ensure they focus on doing the right thing even when under pressure.  Delegates will achieve this aim by:

  • Practising proven techniques to direct their attention towards a result and block out distractions
  • Knowing how to project control in difficult situations, withstanding loud voices and short-term pressures
  • Understanding that resilience is about practicing patience
  • Knowing that some things cannot, and should not, be rushed and these things matter
  • Keeping their journey to resilience inspirational through positivity



Request a call back if you wish to discuss bringing this course in-house.

The Resilient Leader Skillset 1 Doing the right thing

    Course Details

    What is my approach on this course?

    This is a highly interactive course combining ‘live’ virtual training sessions with a toolkit to take away with you.  The sessions will be facilitated by an experienced Occupational Psychologist via Zoom with all support (and additional) materials provided through an online platform so you always have access to these.  There are lots of opportunities during the one day session to discuss and learn from your colleagues on the course.

    Resilience is best built by focusing on the core skills that combine to enable a person to be ‘mentally tough’. This one day course focuses on Skillset 1 ‘doing the right thing’ where you will learn strategies to work with focus and control under pressure while also practising positivity and gratitude.

    Course Outline

    Course Overview

    Pre-course: delegates will receive some pre-course reading and self-assessments covering the 3 core skills to be addressed on this course.

    They will also receive a link to an on-line learning platform containing an introduction to the 4 Skillsets in Resilient Leadership.


    Morning session:

    • Connecting the 4 core skills to resilience
    • Understanding the role of ‘Focus’
    • Practical strategies to develop focus
    • Understanding how impatience affects resilience
    • Practical tips to develop patience

    Afternoon session:

    • Understanding the relationship between positivity and resilience
    • The power of positivity
    • Practical exercises: gratitude, self-talk, self-care
    • Tips for cultivating greater positivity

    Goal-setting and action planning: doing the right thing

    Summary and close


    Post-Course: Consolidation

    • Linking the skillsets
    • Online materials
    • Takeaway toolkits
    • Self-assessment
    • Action plans

    Meet the Trainer

    Nigel McPolin

    Founder & CEO

    An MSc Occupational Psychology graduate from the School of
    Psychology, Queen’s University of Belfast , Nigel has over 22 years’
    experience across the sectors – public, private and not-for-profit.

    His relaxed and friendly styles enables conversational training where learners feel safe to explore, discuss and even disagree with the topics being delivered. Nigel believes these conversations are fundamental to learning, allowing the learner to connect new concepts with previous experiences

    Nigel McPolin Organisational Psychologist, etimes2 ltd

    Contact Details:

    tel: +44 (0)28 9581 8090
    mobile: +44 (0)79 6875 6056


    Twitter: @etimes2ltd

    Client Testimonials

    “Forced me to go out of my comfort zone in presenting, which I enjoyed afterwards!  Informal – relaxed by his style” Driver Training Manager

    “Nigel is a fantastic trainer, great knowledge and experience of course.  He really helped me overcome nerves/fears while training” Area Administrator

    “I really enjoyed my 3 days.  Nigel was excellent.  I found the training very interactive and relaxed.” Area Trainer

    “Plenty of time allocated.  Videos great to learn from.  Great trainer. Very much enjoyed it.” HR Manager

    “Enjoyable.  Relaxed.  Informative.  Rewarding.” H&S Manager


    Follow-Up Support

    Participants on etimes2 training programmes are invited to join our exclusive social media group for on-going support and development.  This is open-ended and included in the cost.