The Resilient Leader 4 Skillsets

15 learnable skills to continually 'top up' your resilience

Who Is Our ‘The Resilient Leader: 4 Skillsets’ Course For?

In this five day online programme, learn how you can become more resilient by learning about 15 core skills.  Each skill is designed to be easy to learn and easy to practice and develop.

The Resilient Leader: 4 Skillsets course is recommended for all line managers, team leaders and supervisors.  It is also a very useful course for employees being prepared for management or supervisory roles or for anyone wishing to become more resilient.  There are no prerequisites for attending this course.


Date:Start date: 15th Aug 2024
Duration:5 days (1 day per month)
Time:9am - 4pm
Cost:£599 per person



What Will Learners Gain From Participation?

By the end of this intensive and enjoyable 5 day course, delegates will be able to continually self-assess and build their resilience, enhancing their leadership effectiveness and enabling them to build a resilient and high performing teams.  Delegates will achieve this aim by:

  • Understanding the concept of resilience and that it can be built by developing and practising 15 core skills
  • Implementing proven strategies to focus on the right thing at the right time with patience and calmness
  • Demonstrating mental toughness in difficult situations, showing control and tenacity
  • Adopting a growth mindset and developing perspective, knowing why they are taking certain decisions
  • Dealing effectively with mistakes, setbacks and failure



Request a call back if you wish to discuss bringing this course in-house.

The Resilient Leader 4 Skillsets

    Course Details

    What is my approach on this course?

    This is a highly interactive course combining standard training delivery sessions with a toolkit to take away with you.  There are lots of opportunities to discuss and learn from your colleagues on the course.

    Resilience is best built by focusing on the core skills that combine to enable a person to be ‘mentally tough’. This course focuses on 4 Skillsets giving delegates an extensive toolkit addressing 15 core skills and a clear path to resilience.

    Course Outline

    Course Overview

    Pre-course preparation: participants will be asked to complete a self-assessment prior to attending this 5-day course.

    Day One: Introduction

    • Introduction, aims and objectives
    • Resilience: myths v reality
    • Foundation of a resilient team
    • Self-assessment
    • Personal development plan


    Day Two: Skillset 1 – The Right Thing

    • 3 Core Skills:
      • Developing focus
      • Acting with patience
      • Positivity: inspiring resilience

    Day Three: Skillset 2 – Stability

    • 4 Core Skills
      • Developing mental toughness
      • Learning control in tough situations
      • Staying calm: emotional stability
      • Tenacity: how to keep going


    Day Four: Skillset 3 – Knowing why

    • 4 Core Skills
      • Instilling purpose
      • Gaining perspective: big picture
      • Developing a growth mindset
      • Self-validation

    Day Five: Skillset 4 – Setbacks

    • 4 Core Skills
      • Acceptance
      • Role of failure
      • Detaching from the experience
      • Habitual gratitude

    Post-Course: Consolidation

    • Linking the skillsets
    • Online materials
    • Takeaway toolkits
    • Self-assessment
    • Action plans

    Meet the Trainer

    Nigel McPolin

    Founder & CEO

    An MSc Occupational Psychology graduate from the School of
    Psychology, Queen’s University of Belfast , Nigel has over 22 years’
    experience across the sectors – public, private and not-for-profit.

    His relaxed and friendly styles enables conversational training where learners feel safe to explore, discuss and even disagree with the topics being delivered. Nigel believes these conversations are fundamental to learning, allowing the learner to connect new concepts with previous experiences

    Nigel McPolin Organisational Psychologist, etimes2 ltd

    Contact Details:

    tel: +44 (0)28 9581 8090
    mobile: +44 (0)79 6875 6056


    Twitter: @etimes2ltd

    Client Testimonials

    “Forced me to go out of my comfort zone in presenting, which I enjoyed afterwards!  Informal – relaxed by his style” Driver Training Manager

    “Nigel is a fantastic trainer, great knowledge and experience of course.  He really helped me overcome nerves/fears while training” Area Administrator

    “I really enjoyed my 3 days.  Nigel was excellent.  I found the training very interactive and relaxed.” Area Trainer

    “Plenty of time allocated.  Videos great to learn from.  Great trainer. Very much enjoyed it.” HR Manager

    “Enjoyable.  Relaxed.  Informative.  Rewarding.” H&S Manager


    Follow-Up Support

    Participants on etimes2 training programmes are invited to join our exclusive social media group for on-going support and development.  This is open-ended and included in the cost.