Disengaged Employees: Do They Care?

Disengaged Employees: Do They Care?

Disengaged employees are often maligned as a blight on organisations.  They are something to be moved along as soon as possible (if it is that easy!).  There are even some articles openly referring to the disengaged employee as a ‘bad employee’.  But is this fair to...
Your Employees Must Love You First

Your Employees Must Love You First

An engaged employee is your biggest brand advocate.  The engaged employee will convincingly promote your products, services and organisation to your customers.  The engaged employee will help you retain customers because the customer will have enjoyed the experience. ...
5 tips to empower your employees to choose ‘engagement’

5 tips to empower your employees to choose ‘engagement’

  In my last article, I discussed the need for a practical definition of employee engagement reflecting the role played by the individual employee.  I focused on why the organisation needs to empower employees to share responsibility for building an engaging...